Welcome to Easy Spirit Shoe Store! These Terms and Conditions govern your use of our website, chicwearsale.com, and your purchases from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.

At Easy Spirit, we cater to active, busy individuals who value comfort, style, and convenience in footwear and clothing. Our collection includes Boat Shoes, Boots, Clogs, Clothing, Flats, Heels, Loafers, Oxfords, Pants, Sandals, Shoes, Shorts, and Sneakers & Athletic Shoes, all designed to support your dynamic lifestyle. We are committed to transparency and ensuring a positive shopping experience for our customers worldwide (excluding Asia and select remote areas).

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and current information when creating an account or placing an order.
  • Use the site only for lawful purposes and not engage in any fraudulent activities.
  • Respect our intellectual property and not copy or distribute content without permission.
  • Be responsible for maintaining the confidentiality of your account credentials.
  • Ensure that you are of legal age to enter into binding contracts in your jurisdiction.

Failure to comply may result in termination of access or orders.

2. Products and Services Description

We offer a wide range of footwear and apparel, focusing on comfort and style. Our products are described accurately on the site, including sizes, colors, and materials. However, slight variations may occur due to screen settings. If you have questions, contact us at [email protected].

All items are subject to availability. If a product is out of stock, we will notify you and process a refund if applicable.

3. Order and Payment Terms

When you place an order, you agree to the following:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. Weekend or holiday orders are processed the next business day.
  • Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. Payments are processed securely, and you must provide valid payment details.
  • Shipping:
    • Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after shipment.
    • Free Shipping: Available for orders over $50 via EMS, delivered in 15-25 business days after shipment.
    Note: We ship worldwide excluding Asia and select remote areas. Delivery times are estimates and may vary due to customs, weather, or other factors.
  • Cancellations: Orders can be canceled within 24 hours of placement by emailing us. After processing, cancellations may not be possible.

4. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by Easy Spirit Shoe Store or its licensors. You may not reproduce, distribute, or use any content without our prior written consent. Unauthorized use may result in legal action.

5. Returns, Exchanges, and Refunds

We want you to be satisfied with your purchase. Our policy includes:

  • Return Window: 15 days from the delivery date.
  • Condition: Items must be unworn, in original packaging with tags attached.
  • Process:
    1. Submit a return request via email to [email protected] within 15 days.
    2. Wait for a Return Authorization Number (within 24-48 hours on business days).
    3. Package items securely with the return form and mail to: Easy Spirit Returns, 3565 Canis Heights Drive, Santa Ana, CA 92705 USA. Use a trackable service.
    4. Refunds or exchanges are processed within 5-7 business days after we receive and inspect the return.
  • Costs: Return shipping is the customer’s responsibility. Original shipping fees are non-refundable. For exchanges, we cover shipping for the new item.
  • Exclusions: For hygiene reasons, we do not accept returns on intimate apparel and hosiery. Damaged or defective items should be reported immediately for a free return and replacement.

6. Limitation of Liability

Easy Spirit Shoe Store is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products, including delays due to customs, weather, or other unforeseen events. Our total liability is limited to the purchase price of the product in question. We strive to provide accurate information, but we do not warrant that the site is error-free.

7. General Provisions

  • Governing Law: These terms are governed by the laws of the United States, specifically California, where our office is located at 3565 Canis Heights Drive, Santa Ana, CA 92705 USA.
  • Changes to Terms: We may update these terms periodically. Changes will be posted on the site, and continued use constitutes acceptance.
  • Contact Us: For questions, email [email protected]. We typically respond within 24 hours on business days.

Thank you for choosing Easy Spirit Shoe Store. We value your trust and are dedicated to making your experience as comfortable and stylish as our products!