Privacy Policy

At Easy Spirit Shoe Store, we understand that our customers lead active, busy lives and value both convenience and security when shopping online. Your privacy is as important to us as your comfort and style.

1. Introduction

Welcome to Easy Spirit Shoe Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparent handling of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chicwearsale.com or make a purchase from us.

2. Information We Collect

We collect information that helps us provide you with the best shopping experience for our stylish footwear and comfortable clothing:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details (processed securely through our payment partners), billing address
• Account Information: Username, password, and preferences for registered users
• Order History: Products purchased, sizes, and style preferences

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Browsing Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location for shipping and tax purposes

3. How We Use Your Information

We use your information to enhance your shopping experience and serve our active lifestyle customers:

• Order Processing: To process and fulfill your orders for shoes and clothing
• Customer Service: To provide support and respond to your inquiries
• Personalization: To recommend products that match your style preferences
• Marketing: To send updates about new arrivals, promotions, and style tips (with your consent)
• Website Improvement: To optimize our website and product offerings
• Security: To protect against fraud and unauthorized transactions

4. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: With trusted partners who help us operate our website, process payments, and ship orders
• Payment Processors: With secure payment providers like Visa, MasterCard, JCB, and PayPal
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

5. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote areas), your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

6. Data Storage and Security

Your security is our priority. We implement comprehensive measures to protect your information:

• SSL Encryption: All data transmissions are protected with industry-standard SSL encryption
• Secure Storage: Your financial details are never stored on our servers
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Monitoring: Continuous security monitoring and vulnerability assessments

7. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Marketing Preferences: Opt-out of marketing communications at any time
• Account Management: Update your preferences through your account settings

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytics Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your size preferences and shopping cart
• Marketing Cookies: Show you relevant products and offers

You can control cookie settings through your browser, but disabling essential cookies may affect website functionality.

9. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and business records.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

12. Contact Us

Thank you for trusting Easy Spirit Shoe Store with your style and comfort needs. We’re committed to protecting your privacy while helping you look and feel your best.